Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
MAY 2009
BUDDY
Hello Erin
Thank you for all of your help in organising Buddy's move to France. Buddy has arrived safely and we are spending our first night in our new home, Bordeaux. Moving overseas is extremely stressful but you have certainly eased the stress associated with relocating our dog. You have been extremely helpful through out the whole process. We really appreciate your help and would not hesitate to recommend you.
Once again thank you and all the best.
Kind regards, Melissa
MAY 2009
HOOTIE WILSON
Awesome. I feel really good about Hootie travelling with you guys. I really feel the love. It comes through, Erin, it really does. It's obvious you love your job!
Will defintiely send you an update. Here's a picture of Hootie - he wants to say thanks too. Oh I should tell you that he's named after a real guy named Hootie Wilson who lives in Iowa and makes his own moonshine whiskey!! I've never met him but I love the name. In fact, I actually named him 16 years ago when I first heard the name. I said "Next cat I get I'm naming him Hootie Wilson" and this is it!
Thanks Erin! Suze
MAY 2009
BORIS
Hello Kylie.
We picked Boris up this morning from Kansai airport. He was in good spirits and well. Thanks for all your help.
We would be happy to use Jetpets again and recommend you to friends.
Thanks again.
Nick, Chiaki and Boris
APRIL 2009
PATCHES
Hi Melana,
After being on the road for over 32 hours, we've finally reached DC and tucked under some warm quilts for a well deserved rest, back as a family.
Everything out at LA went very smooth and we had Patches brought to us in good time and was able to make it for all our connections.
I wanted to say a very big THANK YOU for all what you and your team has done to make this transition for Patches and us, such a smooth one.
We appreciate all the effort and last minute changes that went in to making this a complete successful journey for us all. We will definitely be recommending JetPet to all our friends who may be travelling abroad and we look forward to using your services on our return.
You've truly stood up to your promise of "Simply the best way to travel with your pet"!!
We wish you and your families a Joyous and Blessed New Year!
Anna and myself are so delighted and we say this with a heart that pours appreciation to you and all at JetPets!
Kind regards,
Neil
APRIL 2009
JAKE
Hi Emily,
I just wanted to thank you for all your help in transporting my dog Jake. It was wonderful not having the hassle of dealing with the airline and just knowing all I had to do was have Jake turn up to send to his destination. He not only arrived safe and happy but the overall service was exactly what my family and I needed to take the stress out of our move.
Thank you again, Renee.