Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.


Jetpets Happy Travellers

MAY 2026

Murphy

Adelaide to Bangkok, Thailand
Our Murphy made it to Bangkok happily and is thriving. He is living his best life so far. Thank you again for all your help making what felt like at times an impossible process, feel seamless.

MAY 2026

Evie

Townsville to Wagga Wagga, Australia
Evie arrived at her new home yesterday, happy and healthy and had a big play. We were so excited to see her again. Jetpets do an amazing job, and I sincerely thank the Jetpets team!

MAY 2026

Archibald

Melbourne to Paris, France
Thank you so so much to the Jetpets team for all that they have done for Archie and I. He has settled in to his new place in Paris very well and is now happily discovering his new home!

MAY 2026

Luca

Sydney to Singapore, Singapore
We had an excellent experience with the Jetpets team, who made the move of our puppy smooth and stress-free. Puppy Luca arrived safely and well, all thanks to the wonderful team at Jetpets. We truly appreciate their support and care.

MAY 2026

Chicho & Zaya

Perth to San Francisco, USA
Wow! What an incredible experience we had with the Jetpets team! From initial conversations and emails all the way to destination pick up was incredible. The communication and everything was very up front and clear. Made it so easy. Two cats from AUS to USA in 2 calendar days is pretty awesome. Would highly recommend.