Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
OCTOBER 2026
Kendall
Sydney to Christchurch, New Zealand
Thank you again to the whole Jetpets team for taking such good care of Kendall throughout her travel journey. As soon as she arrived she was very happy and has been exploring every corner of the new place! 
OCTOBER 2026
Odin
Hobart to Dubai, United Arab Emirates
Jetpets made moving our cat as stress-free and good as it could have been and I am forever grateful for them for looking after my little fur baby! You can tell that all their staff have pets of their own! Thank you so much to the team! 
OCTOBER 2026
Riley
Cairns to Merimbula, Australia
Jetpets provided a perfect transport for our puppy Riley from Cairns to Merimbula, NSW. They gave us lots of updates and photos showing she was having a great trip and time! 
OCTOBER 2026
Shadow
Brisbane to Nelson, New Zealand
Great experience using Jetpets to transport my cat to New Zealand. They made everything easy for me from paperwork to Shadow's final destination. I would recommend Jetpets to anyone wanting to transport their pets! Loved all the updates and photos of Shadow on his travels. Now he's settled into his new home relaxing in the sun. Thankyou Jetpets! 
SEPTEMBER 2026
Omega
Brisbane to Christchurch, New Zealand
We can't thank Jetpets enough for answering all of our questions so patiently and thoroughly these past few months, and for organising everything from day one. They alleviated so much of the stress that comes with relocating internationally, and we're incredibly grateful for all the help and support we received throughout the process. It was such a huge relief knowing that she was being so well looked after and loved along the way. Our experience with Jetpets has been overwhelmingly positive, and we would happily choose to use Jetpets again!