Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
JULY 2026
Dolly Purrton
Perth to Melbourne, Australia
The wonderful team at Jetpets were very kind and supportive - helping us relocate our sweet and shy cat interstate with us. They regularly updated us throughout the journey and she has settled in really well into our new home after her flight. We are thrilled and would recommend Jetpets to all who are wanting to ensure their four legged family members travel safely and calmly. 
JULY 2026
Saphy
Melbourne to San Francisco, USA
I highly recommend using Jetpets to transport your furry babies, far or wide! They were so helpful moving my 13yr old ragdoll from Melbourne to San Francisco! The communication along every step of the way was excellent, and I cannot thank the team enough for all the help and reassurance along the way! I especially loved when she arrived in the Jetpets lounge in Sydney - the report cards made me feel so much better about her travel journey! They really showed Saphy a lot of love and care, and made sure she was okay. Thank you again! 
JULY 2026
Harvey
Perth to Dublin, Ireland
The team at Jetpets were helpful and professional throughout the entire process of Harvey’s relocation from Perth to Ireland. They were clear with the process and pricing and always at the end of the line to answer any questions we had. Harvey jumped out of the crate in Dublin as if he was jumping out of the back of the car after a short drive. Tail wagging, clean and dry, a testament to the entire team involved in his journey. Thank you for taking such good care of Harvey. 
JULY 2026
Rocky
Brisbane to Nelson, New Zealand
I had the pleasure of using Jetpets for the transportation of my baby ‘Rocky’ from the Gold Coast to Nelson, New Zealand. I’d like to formally and universally THANK everyone who was involved in his move. From my first phone conversation to our uniting in New Zealand, you put my mind and heart at ease. Without a doubt, you made things so much easier for me. THANK YOU THANK YOU THANK YOU. My recommendation for your service will by suggested to anyone who asks. 
JULY 2026
Momo
Sydney to Tokyo, Japan
Momo has arrived safely in Japan and is settling in well! She was so calm and relaxed! She looked completely stress free. I can’t thank you enough for all the support you and your team gave and for taking such good care of Momo on her journey!