Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
JANUARY 2026
Baxter
Brisbane to Bangkok, Thailand
Thank you to everyone involved in getting my boy safely here, he is adjusting well to his new surroundings. 
JANUARY 2026
Banjo & Bron
Melbourne to Los Angeles, USA
Banjo and Bron are doing great after the flight and drive to Denver. They just seem their normal selves, so they obviously had an easy time travelling. thanks for all you've done to help with the relocation! 
JANUARY 2026
Dora
Melbourne to London, UK
Dora is settling in so well, she was very nervous upon collection but soon relaxed and spent last night exploring and finding her bearings and is now sleeping on the couch. Thanks again for everything, I've already recommended your service to a friend! 
JANUARY 2026
Champagne
Sydney to Perth, Australia
Thank you so much for your assistance and send our appreciation to the Jetpets team for getting her to her new home and family in Perth, safe and well. 
DECEMBER 2025
Yoshi & Mochi
Adelaide to Perth, Australia
We would like to thank Jetpets for the wonderful service. Yoshi and Mochi's journey to Perth was great, it was smooth and easy. Upon arrival here, we were worried that the cats may be stressed out of the travel but we are surprised that they are well and resting comfortably in their travel crate. Thank you as well for your patience and great assistance to us. We really appreciate it and will recommend Jetpets to everyone who are looking for a pet transport service.