Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
AUGUST 2026
Gizmo & Kuro
Melbourne to Launceston, Australia
The Jetpets team are great communicators! My Jetpets experience was nothing but wonderful. Gizmo and Kuro were so well taken care of! They kept me updated throughout the whole process. Thank you Jetpets! 
AUGUST 2026
Lexi
Sydney to Rome, Italy
Right from the start Jetpets were amazing! All the information provided, reassurance and assistance along the way was fantastic, I felt in control and well informed, but most importantly knew our fur-baby was in safe hands. The Jetpets team were so great with her (and us). Regular updates and photos as well as communication while our dog was in transit. Would definitely recommend! 
AUGUST 2026
Tiggy & Nalu
Brisbane to Christchurch, New Zealand
Great team, easy to communicate with and looked after our dogs so well. Communication was great and gave us great peace of mind. Couldn’t have picked a better company to transport our dogs! Thank you Jetpets. 
AUGUST 2026
Dougie
Adelaide to London, United Kingdom
From the word go our experience with Jetpets has been exceptional. Moving your furry family member overseas is a daunting task, but Jetpets couldn’t have made it any easier for us. From our first contact to when Dougie was delivered to us everything was explained so well, the portal was easy to navigate and we were kept updated at every step along the way. Thank you Jetpets. 
AUGUST 2026
Chewie & Brian
Darwin to Brisbane, Australia
Jetpets provided exceptional service in relocating our 2 dogs. They provided regular updates with photos and provided us with confidence that the dogs were being well looked after. On receiving our dogs at the time which was communicated to us, we could tell straight away that the dogs had been well looked after. They had been recently bathed and were in excellent condition. The carers from pickup to delivery were awesome. Would highly recommend!