Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
FEBRUARY 2026
Albert
Mickleham Quarantine Facility to Sydney, Australia
Honestly thank you and your team SOOO much; my beautiful boy is HOME!!! He is very happy and his personality is exactly the same thank god. Your team was INCREDIBLE. Thank you for the bottom of my heart. 
FEBRUARY 2026
Betty
Perth to London, UK
Once again a big thank you to Jetpets for all your help, support and understanding. Betty is enjoying the Norfolk countryside! 
FEBRUARY 2026
Coco & Mango
Lisbon to Brisbane, Australia
Thank you, Jetpets, for all your help with bringing my dogs back to Australia. We’ve now been reunited, and I’m so happy to say they arrived safe, healthy, and very happy. I truly appreciate all the support and care you provided throughout the process, it meant so much to me. Thank you again for helping make this reunion possible. 
JANUARY 2026
Sarah & Benny
Sydney to Manilla, Philippines
Thank you for your excellent service and professionalism in coordinating Sarah and Benny's safe arrival from Australia. I appreciate your dedication, kindness and support throughout this process its made us this whole experience easier. I'm very grateful! 
JANUARY 2026
Baxter
Brisbane to Bangkok, Thailand
Thank you to everyone involved in getting my boy safely here, he is adjusting well to his new surroundings.