Customer Feedback

With over 27 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.


Jetpets Happy Travellers

SEPTEMBER 2007

CHINA

ADELAIDE to SINGAPORE, ASIA,

Dear Valda, Peter and Emily,
China arrived last night in tip-top condition, if a bit stinky. She is a playful and affectionate dog and seems to be very happy in her new home. We are absolutely lovestruck. Had a very quiet night (turned down the lights and she went straight to sleep!) and now my daughter is playing catch with her in the backyard. Obviously she has had a wonderful start in life so thanks very much to all of you.
It's hard to get the two of them to stay still, but here's a picture of them. We'll keep you posted.
Regards,
Liz

SEPTEMBER 2007

AGATHA

MELBOURNE to SINGAPORE, ASIA,

Hi Emily,
Just a quick note to let you know our cat Agatha has arrived safe and well (and not too grumpy either - a minor miracle believe me) here in Singapore.
Thanks to you and the team at Jetpets for making the whole process as simple and painless as possible - we're most grateful.
Best regards, Aaron Chipper & Shona Menzies (and Agatha Kitty too).

SEPTEMBER 2007

BILLIE

MELBOURNE to HANNOVER, GERMANY,

Hi Emily,
Thankyou so much for everything and please give Adam our thanks too. Billie is looking amazingly well after her long journey. I think she is feeling better than I am after the long drive.
My Dutch neighbour, whose German is much better than mine, came along and helped with translation where necessary, which made it much easier. It still probably took about 2 hours from when we arrived at the airport, till we picked up Billie. So I must have been driving for 9 hours!! Frankfurt Airport is huge! My friend was wonderful, asking everyone for directions.
Billie has enjoyed a lovely walk and is now exploring the house. She seems to like her new home and it's great to have her back.
Keep up the good work. Your customer service was impeccable.
Cheers, Angie.

SEPTEMBER 2007

KHADRO

MELBOURNE to MAPUTO, MOZAMBIQUE,


Hi Laura,
Khadro arrived in Maputo safe and well.
Thanks Jim and Kate

AUGUST 2007

PRINCESS

MELBOURNE to CAIRNS, AUSTRALIA,

Hi Darren.

We want to Thank you for help and for all of you from jetpet company, who help out you on transporting my Princess to Cairns. All look after my puppy Princess from 22 of may to 23 of may and she arrive home in safe and happy. we are very happy and we want to thanks to all for you from Jet Pet Animal Transport and i want to tell evryone to look for the best company for travel they pet, Tray it out Jet Pet is the best, for all you pet excellent service do the best for you Pet, Travel you pet with Jet Pet company,

Thanks and all the best for you all