Customer Feedback

With over 28 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.


Jetpets Happy Travellers

MAY 2007

CANDY

SYDNEY to NEW YORK, USA

Hi Rhiannon

Yes Candy arrived well, happy and ready to chase a ball! She seemed tired in the first 24 hours and is certainly now into her US pattern! I would like to thank you and the team at Jet Pets who did a fabulous job in bringing her over. We would be very happy to recommend your services to others.

Warm regards and all the best Deb

MAY 2007

ONION

PERTH to GLASGOW, SCOTLAND

Emily,

Just to say a huge thank you for all of your help in relocating Onion back to Glasgow. She is now safely installed in her new home and having a ball. I can't express how grateful I am to you and the entire Jet Pets team in making the process so easy.

Kind regards Una

MAY 2007

POSSUM AND PERCY

MELBOURNE to MINNEAPOLIS, USA

Hi Rhiannon,

Just wanted to say thankyou for all your teams help in getting my two precious cargo's to me safe in Minneapolis. Apart from Possum (the cat) having a cold they are both doing fine. Adjusting to the below zero weather conditions here.

Once again, thankyou for all your help.... Cheers! Sarah

APRIL 2007

BELLA

SYDNEY to WELLINGTON, NEW ZEALAND

Dear Dean,

I want to thank you and your company for the safe arrival of Bella arrived in excellent shape and very calm - she obviously has been well looked after, in the cattery in Sydney and on both flights (Port Macquarie to Sydney and Sydney to Wellington).I was so pleased to have her “home” again and I think the feeling was mutual!!I have found the service of your company excellent and I am very grateful for your assistance.

Many thanks
Regards, R Holdsworth.

APRIL 2007

DAKOTA

MELBOURNE to BEIJING, CHINA

Hi Emily

I have been amiss not emailing sooner - been settling the animals down for the past few days. All in the transport went really well. The dogs and cats although a little stressed out arrive safe and sound. As for bringing them to China. For other expats the advise is really simple ... make sure they have a garden (its invaluable - as I don't think an Aussie dog would adjust too well to a high-rise life) and understand the seriousness of what you are undertaking. China is very much a go out and about life. If you are not serious about investing time with your animals within their home then to be honest I think you would be better off not bringing them. The other thing to realise is that there are lots of "badly trained" dogs in Beijing. Many of the smaller breeds are very aggressive and not safe to pet. This really does mean you have to be super sure your dog is trained well, as the Chinese are timid of dogs as a whole, and are nervous when you walk by with one - and