Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

OCTOBER 2011

ADELAIDE to SYDNEY, AUSTRALIA

Thank you so much Jenna,

Am just so impressed with the way you do business & sincerely appreciate all your help & understanding.

Have no concerns whatsoever regards transporting with you, as a result............you have 'won' me (which is hard to do) & as I need further such transport will go through you now EXCLUSIVELY.

Well done to yourself & also Stephanie - thats the way to secure new business & keeep it.

A pleasure dealing with you - 'Service Excellence' is so hard to find these days.

Best Regards to All,

Rob

OCTOBER 2011

PRINCESS

MELBOURNE to FRANKFURT, GERMANY

Dear Maelani,

We've settled a bit, hence a bit of time to catch up with emails....:)

This is just to share brilliant news. Princess has painlessly, successfully arrived (with us) to Belgrade via Frankfurt. 

She was an adventurer, traveler....:) Few days, exploring Frankfurt after which we continued day trip via train through Austria, Hungary to Belgrade.

We are over the moon for being together and settling well, having her in a good spirit! 🙂

Maelani, thank you so very much for all your efforts. Thank to all Jetpets personnel who have contributed to her well-being throughout her trip. 

We'll be more then happy to recommend you to animal lover travelers. 

Our Kindest Regards

D&M & Princess :):)

OCTOBER 2011

BRISBANE to ALBANY, AUSTRALIA

Hi Montana,

Thank you all your assistance. It is really nice to speak to someone who is both professional and cares about the puppy being flown from one airport to another.

Regards,

Leonie

OCTOBER 2011

RICHIE & RIL

BRISBANE to LOS ANGELES, UNITED STATES

Hi Aleisha,

Richie and Riley made it to LA safe and sound!  Tim and I can't thank you and Jetpets enough for the fantastic service and for taking such good care of our two little boys 🙂  We will always recommend Jetpets!!

Thanks again!

Terri

OCTOBER 2011

JESSIE

MELBOURNE to GOLD COAST, AUSTRALIA

Hello Chelsea. Hope this finds all well with you. Well it has been just on 2 days since little Jessie arrived at her new home and she is just an absolute little treasure.

She certainly enjoys her play time and wears herself out and then crashes out in the family room on her little bed or goes out to her own large kennel which is real cosy inside for her. At the moment she is having a nap before another whirlwind playtime starts again. She slept in her kennel on Sunday night and last night (eventually) --- So handy for her to go to the toilet and get a drink of water and then back to bed for her.

She enjoys a cuddle for sure. When she looks at you with those "Miss Innocent" eyes, she just melts your heart. A very beautiful young lady indeed.

Regards Stefan