Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

MAY 2011

BARNEY

TOYKO to SYDNEY, AUSTRALIA

Melanie

I wanted to thank you - your service and professionalism was excellent. You and the staff at Jetpets really helped in a tough time and I appreciate it. I would have no hesitation in referring my friends to you in the future. Thank you.

Best regards

Roger

MAY 2011

RUBY & MOLLY

SYDNEY to AUCKLAND, NEW ZEALAND

Dear Kirsty

A MASSIVE thank you to you and the team for looking after Ruby and Molly.  They arrived this evening and are settling in fantastically. I'm sure they'll sleep for a couple of days after their big adventure, but the main thing is they seem happy and healthy and stress free, which is all I hoped for (I was more stressed than them!

Regards

Lucy 

MAY 2011

CINDY

SYDNEY to COLOMBO, SRI LANKA

Hi Danny,

I am Kanthi client of yours, my dog will be flying today to Colombo.I want to make a comment on the service provided to me. Excellent support and caring of my dog by Dr. Kathy and Ken the driver who picked up, and my dog got so friendly wit her. She was so comfortable with him. If he wasn't there I will be so stressed, I really appreciate how ken approached my dog and fabulous support from Dr. Kathy.

I think Ken is a person who you should keep for ever, he will be the first person get contact with dog if start is good rest of the work will be much easier and clients will be happy and pleased.

Thank you so much for all your help. I will recommend Jetpet for people in Sri Lankan community 

Thanks & Regards,

Kanthi

MAY 2011

PHOEBE

SYDNEY to SINGAPORE, SINGAPORE

Hi Kaye,

How are you?

We're doing good! Phoebe arrived on time and very well, I was so pleased when I had her in my arms again.

I just want to thank you for the awesome job you guys did. You were so professional and caring with my baby... and that is priceless!

Thank you very much!!!

Oh I've attached a picture of Phoebe here in her new home!

Cheers

Thais&Bebe

MAY 2011

GINGER

SYDNEY to VANCOUVER, CANADA

Hi Aleisha,

I just wanted to send a quick email thanking you for your assistance with Ginger's move to Vancouver.  The trip over went very smoothly and she didn't seem at all fazed by the flight.  When Adam turned up to collect her she was very excited to see him and just needed to do a big wee 🙂  She has settled in well and loves the snow!  I've attached a couple of pics.

Thanks again and all the best.

Sally