Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
JULY 2011
MIFFY
Dear Andrea,
Miffy and I have safely arrived in Hong Kong on Friday and me and my family are very pleased about your and your staffs services. We apperciate the prompt reply and caring service for the dog. We will definitely reccommend Jetpets to our friends.
Once again Thank you very much!!
Best Regards,
Ollie, Miffy and family
JULY 2011
BEAU
Hey Aleisha,
I just wanted to say THANK YOU so so much for organising everything for Beau's journey and helping us with all the questions we had and everything else you and your team has done for us. Beau arrived safely and even the 5 hours in the car it took us to get back home from Frankfurt went pretty well. He really loves his new home and I am more than happy to have him here. You guys have done an awesome job and I would always choose jetpets if I ever have to travel with my pets again!
Thanks for everything and enjoy the rest of the week!
Kind regards from Germany,
Mara
JULY 2011
GRACIE/TALLULAH
Hi Andrea,
Just wanted to say thanks so much for your fantastic service in managing the transportation of our pups to NZ. I think I sent you about a hundred emails during the lead-up to the shipment date and I very much appreciate your patience and responsiveness.
The pups arrived with great attitudes – very cheeky and cheery – and have settled into their new homes well.
Thanks again. I will definitely be recommending Jetpets to others.
Cheers
Kirsty
JUNE 2011
PEPPA
Hi Kirsty
I just wanted to drop you an email to thank you and the rest of the Jet Pets team who were involved in the transportation of Peppa to the UK a couple of weeks ago. She arrived unscathed and relatively trauma free all thanks to the professionalism and care shown by you and your associates. You made a stressful process very easy and myself and Verity are very grateful for this.
Many thanks
Paul
JUNE 2011
APOLLO
Hello Everyone,
Just a brief note to say THANK YOU VERY MUCH to everyone for making it possible for Apollo to arrive safe and sound (last night, shortly after midnight) in Belgrade.
Adam, thanks for the Singapore and London number; I spoke with some very nice people there who were kind enough to check on Apollo (and to say that he was one of the better behaved pets; fancy that! :-), which made this trip a bit more bearable for me.
Of course, thank you to both you and Andrea for organising the trip, too; much appreciated.
In addition to expressing my gratitude to everyone for your professionalism and kindness
Finally, Apollo says a BIG THANK YOU to Yvonne, Deb, Carroll and the rest of the Byford staff for taking the best possible care of him, Thank you guys for your understanding and kindness in doing everything possible to help us overcome this difficult situation.
Warmest regards and best wishes,
Mirjana