Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
AUGUST 2025
Summer
Dubai to Sydney, Australia
The way his entire journey was planned and executed was very seamless and done with absolute care. We were kept informed promptly putting our tension to ease. Our warmest gratitude to you all and a big salute to your team for the invaluable support that you are providing pet parents like us. 
AUGUST 2025
Olive & Pickle
Sydney to Edinburgh , Scotland
I cannot recommend Jetpets enough. Their updates were fantastic and they were always incredibly responsive to my (many!) concerns. Thank you to the whole team! 
AUGUST 2025
Whisky
Brisbane to Bangkok, Thailand
Thank you so much for all the help, this was the best money I have ever spent on a service. Whisky is doing well and settling in quicker than I expected. Thank you! 
AUGUST 2025
Casper
Melbourne to Dublin, Ireland
I can’t thank you enough for the work you all have done to get our boy home we are so thankful and happy he is home with us now. 
JULY 2025
Elsie
Mickelham Quarantine Facility to Perth, Australia
Thank you so much - Elsie is happy in her new room, watching Australian birds for the first time!