Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
OCTOBER 2009
JAKE AND BAGPUSS
Dear Mr. Brown,
I wanted to write to you and tell you how wonderful Dean has been in helping me to use JetPets to re-locate my 2 cats Jake and Bagpuss to the UK.
I would imagine that all the JetPets reps are great but with my dealing with Dean has been awesome. I feel that I cannot leave Australia without writing to you to tell you how lucky JetPets are to have such a great guy working there. I believe that Dean has gone above and beyond his role with the paperwork for my cats and at times it has been very challenging and difficult. Not only has Dean kept me in the loop the entire time with the progress of the bookings but he has also contacted UK authorities for me on a number of times as well as dealing with my vet in Dubai (where the cats originally came from) which I feel was not part of his job to liaise with them yet he was always more than willing to help out to assist in getting the correct paperwork, I sincerely believe that I would not have managed to do this without Deans patience, guidance and friendly nature. Dean really truly is a star and in my eyes a hero and I just wanted to write to you to let you know my entire experience with dealing with JetPets has been a dream. I wish more people are like Dean - it would make the world a happier place.
Thanks and Regards, Amanda
OCTOBER 2009
MOMO
Hi Dean,
Just want to thank you and your team for the service you provided in exporting Momo to Germany. She arrived exhausted, but safe and is now happily in Germany with my girlfriend there. She is eating and sleeping and cuddling again.
Thank you so much and thank you for all your help at all times.
Cheers, Jonathan
OCTOBER 2009
MICKEY
Dear Kylie,
I would just like to thank you and all your staff at Jetpets with Mickey's return to me.
He was so happy to see us as we were to see him! You people did a great job sending him here to NZ he looked great and now he's adjusting to his new home. I will recommend Jetpets to anyone!
Well well done, and thank you all so so much!
All the best to you all,
Regards,
Brodwyn
OCTOBER 2009
JINGLES
Hello Laura,
Just a note to thank you for all the assistance that you and your company have given us to transport our cat Jingles to Singapore.
We have one very happy cat re-united with his 'Daddy' The pick up and all the arrangement made went very smoothly.
Your company also has a very good reputation with the people at AVA Singapore.
Thank you. Rani and John
OCTOBER 2009
BONNIE
Hi Kylie,
I would like to thank you for all your hard work and the on again off again drama with Bonnie. She arrived in great condition and her new owners are just loving her. Thanks again and I will absolutely recommend you to everyone I can.
Regards, Gaille.