Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
SEPTEMBER 2026
Khloe & Norva
Melbourne to Sydney, Australia
I just want to say thank you from the bottom of my heart for everything!! You guys are amazing. Jetpets helped what could have been a stressful experience and made it a good one! The photos we received lifted a huge weight off our shoulders - it was nice to see their little faces and know that they were ok. Our cats have settled in well! Thank you Jetpets. 
SEPTEMBER 2026
Maui
Perth to Sydney, Australia
The team at Jetpets were exceptional and kept me up to date throughout the travel day. They delivered Maui to my doorstep happily. I would highly recommend! Thank you for taking such good care of my best friend! 
SEPTEMBER 2026
Rusty & Rocky
Townsville to London, United Kingdom
We wanted to say a massive thank you to you and the entire Jetpets team for everything they did for Rusty and Rocky throughout their journey. We were so grateful for all the updates along the way and for the level of care everyone showed them. They arrived safely and are happy and settled. Thank you again to everyone at Jetpets for taking such wonderful care of our two little travellers. We couldn’t be more grateful! 
AUGUST 2026
Douglas
Melbourne to Wellington, New Zealand
Thank you so much for your help getting Douglas across to New Zealand. He arrived safe and sound and is his happy self! Thank you for making it a simple, stress free process. Appreciate all your help! 
AUGUST 2026
Ruby & River
Melbourne to Paris, France
Thank you so much Jetpets! It's so amazing to have been able to move to Paris and to have been able to bring Ruby and River along too. They are doing very well in their new home!