Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.


Jetpets Happy Travellers

FEBRUARY 2024

Millie & Maxine

Brisbane to Cairns, Australia
Service has been brilliant, extremely helpful and so understanding. I have use this company so many times throughout the years.

JANUARY 2024

Hami

Melbourne to Singapore, Singapore
The whole process of transferring is very smooth and hassle free and we have nothing but great appreciation towards the professionalism of your service.  We will definitely recommend you to all my friends should they need the service!

JANUARY 2024

Butter

Melbourne to Lisbon, Portugal
Thank you so much once again and of course will recommend you guys to anyone moving - I wouldn’t recommend anyone else !

JANUARY 2024

Gretchen

Perth to Darwin, Australia
Having you look after our puppy for us put my mind at ease soo much. Keeping us updated on her and sending us photos of her while we were away was the best. We will definitely be coming back to you again in future.

JANUARY 2024

Darcy

Port Macquarie to Tasmania, Australia
What an incredible service! We can highly recommend this company with excellent customer service, support, communication and our pet was happy and his condition was good on arrival.  We received photographs and a report card on his airport arrival/stopover which gave us great relief knowing his well-being was of utmost importance