Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
APRIL 2025
Coco & Buddy
Melbourne to Dubai, Arab Emirates
Jetpets kept me updated the whole time of the departure process which included photos of my dogs, relaxing in the lovely surroundings of the pet hotel. The dogs arrived, happy and healthy, and I can’t thank Jetpets enough for their service. 
MARCH 2025
Mochi
Melbourne to Singapore, Singapore
Thank you for all your help with Mochi’s move! 
MARCH 2025
Akamaru
Brisbane to New York, USA
We are quite pleased and very satisfied with the service. We loved that we get updates in between from your partners in the United States and the little photos they send. 
MARCH 2025
Kevin
Brisbane to Christchurch, New Zealand
Thank you so much for your fantastic service !! I could write all day about what an amazing company you are, honestly the best experience. And will be definitely recommending to everyone. 
MARCH 2025
Jedda
Melbourne to Wellington, New Zealand
We wanted to say a huge thank you to you and the many people who have helped us and Jedda with the move. I can't express how much we appreciated the multiple update emails and messages with photos along the way and to hear that she was getting and giving lots of cuddles.