Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

DECEMBER 2025

Simba & Nala

Brisbane to Perth, Australia
Thank you for getting my babies home safely. Simba has done nothing but snuggle all night and happy to be home with us. Nala is taking time to warm up to her new environment but is also happy to be home with us!

DECEMBER 2025

Pamper

Mickelham Quarantine Facility to Perth, Australia
We really appreciate your support and gratitude towards Pamper. He is doing good and enjoying the new place in Perth.  

DECEMBER 2025

Sophia & Fefeki

Sydney to Athens, Greece
I would like to thank you personally and the whole Jetpets team for your professionalism and support throughout the process. It was an amazing experience for me knowing that I could count on you to prepare all the paperwork and organise everything else. This is the second time I’m using Jetpets for my cats international transport and I would do it again if I ever were to return to Australia!

DECEMBER 2025

Sansa

Sydney to Christchurch, New Zealand
Thank you Jetpets for everything and all that were involved in making it such an easy and stress-free process

NOVEMBER 2025

Bruce

Perth to Cairns, Australia
Hello Jet Pets, I am Bruce. I want to thank you for my first ever plane ride to my new home in Cairns from Perth. I was really sad to leave my Mumma and go on a big trip but I am loving my new new home. The drop off process was great and the dog handler was very kind to me during my comfort stop in Brisbane. I was a little bit clingy when I landed in Cairns, but I just needed a cuddle, a good sleep and my Hawaiian shirt . I am lots better now and love our new home. Thank you Jet pets from your new biggest fan, Bruce