Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
APRIL 2026
Nugget
Adelaide to London, United Kingdom
Thank you so much Jetpets, for everything that you have done. I am so appreciative of how the team has helped me and facilitated Nugget's big move. Nugget is doing very well so far in her new home. A big thank you again for all your help! 
APRIL 2026
Savannah
Canberra to Jakarta, Indonesia
Thank you so much for making all of this possible. I was afraid that I may have to rehome her had I not been able to bring her along with me to Indonesia, but I'm truly glad that Jetpets was able to assist me throughout this whole process. Savannah is now exactly where she is supposed to be. 
APRIL 2026
Roco
Townsville to Manila, Philippines
We are wholeheartedly grateful for Jetpets' help, support, understanding and patience with kindly getting back to us and answering all our questions the whole way through, it really settled my anxiety. Saying thank you is not enough!! Everything was worth it and well guided. 
APRIL 2026
Hudson
Perth to Darwin, Australia
Jetpets is an absolutely amazing service!! They were so caring and provided us with plenty of communication during Hudson's travel from Perth to Darwin. He was definitely in safe hands! 
APRIL 2026
Skye
Brisbane to Auckland, New Zealand
Thank you for all your help getting Skye across to New Zealand. She was calm and excited when we met her and is just her old self enjoying her new surroundings. The Jetpets team have been fabulous!!