Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.


Jetpets Happy Travellers

AUGUST 2025

Gus

Melbourne to Koh Samui, Thailand
I couldn’t be happier with the service. The entire process was smooth, and the team was professional and caring. I highly recommend Jetpets for anyone looking to transport their pets!

AUGUST 2025

Kora & Ren

Mickelham Quarantine Facility to Perth, Australia
Thank you so much for helping us transport our girls - they are home now and slowly adjusting back to normal routine, but otherwise very happy and we are enjoying all the cuddles!

AUGUST 2025

Bundy

Perth to Christchurch, New Zealand
Jetpets are amazing. I was so worried about my slightly nervous little dog flying from Perth to NZ. They were so kind to her. The emails and photos they sent during her trip were reassuring. Recommend Jetpets 100%!

AUGUST 2025

Stewie

Melbourne to Hong Kong, Hong Kong
Stewie has arrived safely!  Thanks again for Jetpets amazing work! Everyone has been lovely to work with.

AUGUST 2025

Summer

Dubai to Sydney, Australia
The way his entire journey was planned and executed was very seamless and done with absolute care. We were kept informed promptly putting our tension to ease. Our warmest gratitude to you all and a big salute to your team for the invaluable support that you are providing pet parents like us.