Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
JULY 2026
Joy
Melbourne to Singapore, Singapore
Thank you for your dedicated services and commitment. We would like to express our sincere gratitude for your services and care throughout the entire process. We are very delighted with your services and would definitely recommend any friends or family to use your services for any pet relocation. Once again, thank you so much. 
JULY 2026
Arby
San Francisco to Melbourne, Australia
Everything went very well and Arby is home, sleeping at our feet. Thank you very much for all your work to get her here safely! 
JULY 2026
Mazi
Adelaide to Calgary, Canada
Thank you, Jetpets, for all the hard work & great communication! It was much appreciated & Mazi arrived safe & sound!! She has settled into her new home! 
JULY 2026
Dolly Purrton
Perth to Melbourne, Australia
The wonderful team at Jetpets were very kind and supportive - helping us relocate our sweet and shy cat interstate with us. They regularly updated us throughout the journey and she has settled in really well into our new home after her flight. We are thrilled and would recommend Jetpets to all who are wanting to ensure their four legged family members travel safely and calmly. 
JULY 2026
Saphy
Melbourne to San Francisco, USA
I highly recommend using Jetpets to transport your furry babies, far or wide! They were so helpful moving my 13yr old ragdoll from Melbourne to San Francisco! The communication along every step of the way was excellent, and I cannot thank the team enough for all the help and reassurance along the way! I especially loved when she arrived in the Jetpets lounge in Sydney - the report cards made me feel so much better about her travel journey! They really showed Saphy a lot of love and care, and made sure she was okay. Thank you again!