Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

AUGUST 2026

Masha & Marco

Sydney to Washington, USA
What can we say except that we have such great gratitude for all that Jetpets did to provide safe voyage for our two dogs. Masha and Marco arrived safely and on time! They handled their travels very well! Thank you so much for all the care, consideration and patience in handling our fur-babies travels.

AUGUST 2026

Arthur

Melbourne to Edinburgh, United Kingdom
Sending a huge thank you to everyone at Jetpets! We picked Arthur up and he is in fantastic shape. We will be telling everyone what fantastic care Jetpets gave to him. Once again a massive thank you, we are now complete again as a family and can now start our new adventures together!

AUGUST 2026

Shunti

Sydney to Singapore, Singapore
Shunti has now moved into her Singapore home and gets to celebrate her first international birthday here! It is thanks to the Jetpets team that this move was able to happen! I will definitely be writing excellent reviews!

AUGUST 2026

Gizmo & Kuro

Melbourne to Launceston, Australia
The Jetpets team are great communicators! My Jetpets experience was nothing but wonderful. Gizmo and Kuro were so well taken care of! They kept me updated throughout the whole process. Thank you Jetpets!

AUGUST 2026

Lexi

Sydney to Rome, Italy
Right from the start Jetpets were amazing! All the information provided, reassurance and assistance along the way was fantastic, I felt in control and well informed, but most importantly knew our fur-baby was in safe hands. The Jetpets team were so great with her (and us). Regular updates and photos as well as communication while our dog was in transit. Would definitely recommend!