Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.


Jetpets Happy Travellers

AUGUST 2026

Archie

Sydney to Vancouver, Canada
Thank you so much Jetpets team!!! I want to pass on my gratitude for the team’s support throughout this process. I was reassured and had peace of mind thanks to the whole team going above and beyond and providing us with check-ins and updates during Archie's travels.

JULY 2026

Lilya

Melbourne to Bangkok, Thailand
All the staff were fantastic. We were kept in the loop at all times with reports, updates and emails. Our dog was delivered safe and sound and all was what I hoped for. Well done Jetpets! Highly recommend. Would never use anyone else.

JULY 2026

Frank & Binx

Sydney to London, United Kingdom
The boys have settled in so well back in England. I can’t recommend Jetpets enough, you were all amazing to work with and made the whole process so easy.

JULY 2026

Joy

Melbourne to Singapore, Singapore
Thank you for your dedicated services and commitment. We would like to express our sincere gratitude for your services and care throughout the entire process. We are very delighted with your services and would definitely recommend any friends or family to use your services for any pet relocation. Once again, thank you so much.

JULY 2026

Arby

San Francisco to Melbourne, Australia
Everything went very well and Arby is home, sleeping at our feet. Thank you very much for all your work to get her here safely!