Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
DECEMBER 2025
Jett
Adelaide to Honolulu, Hawaii
Thank you for organising Jet getting to Hawaii and back in February 2026. He is loving life at Kailua beach and he loves the lake. He was very happy to see us when we picked him for Hawaii customs! Thank you! 
DECEMBER 2025
Chico
Perth to Auckland, New Zealand
I can’t say enough for what The Jetpets team from Perth, Sydney and Auckland has given to my little Chico and the information feedback on him was fantastic. He is loving it back here in the motherland, thank you for his journey! 
DECEMBER 2025
Cheese
Perth to Tokyo, Japan
Thank you for everything. We really appreciate you as he could arrive in Japan safely. I couldn’t have done it without you. I also really appreciate the Pet Handlers who looked after cheese so well before his departure. Thank you again for all your support until the end. 
DECEMBER 2025
Codi
Melbourne to Dubai, United Arab Emirates
I recently moved my golden retriever, Cody, from Melbourne to Dubai with Jetpets and had a very positive experience. Jetpets were understanding, gentle, and very patient throughout the entire process. They took the time to learn about his needs and kept me informed, which gave me a lot of peace of mind. I’m really grateful for the care they showed him and would confidently recommend Jetpets to anyone relocating their pet, especially those who need extra attention and support. 
DECEMBER 2025
Chichi
Canberra to Vienna, Austria
Thank you for the exceptional service and care you provided with Chichi’s relocation. We are very satisfied with your service from the first contact until the happy reunion with Chichi in Vienna. Thank you a million for your service!