Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
JULY 2025
Bidi Bidi
Adelaide to Milan, Italy
We found Jetpets to be a very reliable, caring and professional company to deal with. They always kept us up to date about Bidi Bidi’s wellbeing and whereabouts. We would recommend Jetpets to anybody who has to move overseas! 
JULY 2025
Pixel
Melbourne to Vancouver, Canada
Thank you very much for all your help and responsiveness, we were so happy to be together again! 
JULY 2025
Evie
Berlin to Sydney, Australia
A truly exceptional team — thank you for getting Evie home! I can’t thank the Jetpets team enough for the care, attention and support they gave throughout my cat Evie’s journey from Berlin to Sydney. 
JUNE 2025
Lockheed
Melbourne to Singapore, Singapore
Thank you for your hard work and the team's care in Lockheed's relocation, he has taken everything in stride and seems unfazed by most things. I will definitely share my great Jetpets experience! 
JUNE 2025
Lucky
Sydney to Tokyo, Japan
Thank you so much for everything. Thanks to your support, I was able to safely reunite with my beloved Lucky. I truly appreciate all that you’ve done.