Jetpets featured in documentary – Secrets of the Long Haul Flight

Secrets of the Long Haul Flight reveals some of the commercial aviation industry’s best kept secrets in this one hour documentary. The made for television documentary lifts the lid on such mysteries as where the cabin crew sleep, areas off limits to passengers and of course animal travel. Jetpets were asked to give some details about how animal transport works and our clients “Alfie and Mitzi” were among the travellers making the 17,000 kilometre trip from London to Sydney in the documentary.

Alfie and Mitzi are just two of the 65,000 animals transported by Qantas and the documentary gave Jetpets an opportunity to provide some information regarding the logistics of moving live animals in the air. Alfie and Mitzi were return travellers travelling from London, England to Sydney, Australia and as such had to undergo strict regulations requiring vaccinations and treatments to comply with Australia’s entry requirements.

Once Alfie and Mitzi touched down in Australia they were taken by a Jetpets Pet Handler to mandatory quarantine for a 10 day stay which ensures that no unwanted diseases or medical conditions are brought in to our country.

“The quarantine process is something that quite often our customers are concerned about. There is a common misconception that animals are locked in cages until their quarantine period is up but this is not the case at all. Animals are given walks, playtime and enjoy nutritious and carefully prepared meals and most importantly are checked regularly by veterinarians” said Jetpets spokesperson Montana Sheridan.

Upon collection from quarantine they are picked up by a Jetpets Pet Handler, given a comfort stop and cuddle before they board their flight to Sydney and join their family in their new home in Sydney.

The documentary is available to view on SBS on Demand until the 25th of August or can be viewed on Youtube.

 

All about Australian Quarantine – what you need to know

We know that pets are part of the family, which is why we love to take them with us everywhere we go! And that means if you’ve made the big decision to move overseas, you’re going to want to take your pets with you!

Want to know how to get the International Pet Travel process started? Our Jetpets Pet Travel Consultants are experts in global travel, and are here to assist with every step of your exciting move.

One thing we find that global travellers are often curious about is the quarantine process. So this month, our Customer Service Manager Len Elliss is answering some frequently asked questions about quarantine and bringing your pet into Australia.

Q: How early do you need to start planning your global move?

A: Depending on which country your pet is travelling to Australia from, it may require several months of pre-travel planning to meet Australia’s strict quarantine requirements. If you’re planning on making a move with your pet to Australia this year, we recommend getting in touch with our team as soon as possible to start planning!

Q: How long do pets have to stay in quarantine when travelling to Australia?

A: The quarantine period is only 10 days for all countries except for travellers from NZ, Norfolk and Coco’s Islands (for travellers coming from these countries there are no quarantine requirements.)

If your dog is staying in quarantine, they will be kept in a private room, which is heated and has access to an attached, sheltered outdoor run. And when they need to stretch their legs, there is also a larger grassed area for exercise. For cats staying in quarantine, they will also stay in private areas that feature heating, an elevated resting platform, and a window overlooking outdoor courtyards.

So that your pet can rest easily in a calm environment while in quarantine, the facility has been fitted with internal acoustic panels to absorb noise. The ceilings of the kennels have also been treated with acoustic panels so that your pooch can enjoy a good night’s sleep!

Q: Are there quarantine facilities in all Australian capital cities?

A: Pets travelling into Australia attend the Melbourne quarantine facility. The purpose built centre offers state-of-the-art accommodation for pets travelling into the country. But don’t worry, if your final destination is outside of Melbourne, Jetpets is able to ensure that your pet reaches your home safely after the quarantine period. Our pet-loving handlers are on hand to pick-up your pet from the facility and our Pet Travel Consultants are ready to arrange their flights home to you!

Our team are here to provide expert advice, and create an itinerary specific to your pet’s travel needs. This ensures you know exactly what level of planning is required, and what the associated costs will be. We are here to guide you every step along the way.

Want to know more? Contact us today.