All about Australian Quarantine – what you need to know

We know that pets are part of the family, which is why we love to take them with us everywhere we go! And that means if you’ve made the big decision to move overseas, you’re going to want to take your pets with you!

Want to know how to get the International Pet Travel process started? Our Jetpets Pet Travel Consultants are experts in global travel, and are here to assist with every step of your exciting move.

One thing we find that global travellers are often curious about is the quarantine process. So this month, our Customer Service Manager Len Elliss is answering some frequently asked questions about quarantine and bringing your pet into Australia.

Q: How early do you need to start planning your global move?

A: Depending on which country your pet is travelling to Australia from, it may require several months of pre-travel planning to meet Australia’s strict quarantine requirements. If you’re planning on making a move with your pet to Australia this year, we recommend getting in touch with our team as soon as possible to start planning!

Q: How long do pets have to stay in quarantine when travelling to Australia?

A: The quarantine period is only 10 days for all countries except for travellers from NZ, Norfolk and Coco’s Islands (for travellers coming from these countries there are no quarantine requirements.)

If your dog is staying in quarantine, they will be kept in a private room, which is heated and has access to an attached, sheltered outdoor run. And when they need to stretch their legs, there is also a larger grassed area for exercise. For cats staying in quarantine, they will also stay in private areas that feature heating, an elevated resting platform, and a window overlooking outdoor courtyards.

So that your pet can rest easily in a calm environment while in quarantine, the facility has been fitted with internal acoustic panels to absorb noise. The ceilings of the kennels have also been treated with acoustic panels so that your pooch can enjoy a good night’s sleep!

Q: Are there quarantine facilities in all Australian capital cities?

A: Pets travelling into Australia attend the Melbourne quarantine facility. The purpose built centre offers state-of-the-art accommodation for pets travelling into the country. But don’t worry, if your final destination is outside of Melbourne, Jetpets is able to ensure that your pet reaches your home safely after the quarantine period. Our pet-loving handlers are on hand to pick-up your pet from the facility and our Pet Travel Consultants are ready to arrange their flights home to you!

Our team are here to provide expert advice, and create an itinerary specific to your pet’s travel needs. This ensures you know exactly what level of planning is required, and what the associated costs will be. We are here to guide you every step along the way.

Want to know more? Contact us today.

The Best Off The Lead Parks to Visit in Sydney

Not only does Sydney offer some of the most spectacular tourist attractions, glorious beaches and gorgeous weather, it’s also home to some of the country’s best off the lead dog parks!

If you’re planning on heading to Sydney soon with your pup in tow, then here are some of the best off the lead parks Sydney has to offer!

Centennial Park

Location: Grand Drive and Parkes Drive, Sydney

Off the Lead: Off-lead areas available 24/7

Centennial Park is arguably the best off-lead dog park in Sydney. 158 hectares of the park are designated as off-lead areas, so there’s no doubt that your dog is going to love it.

Sirius Cove

Location: Sirius Cove Rd, Mossman 2088

Off the Lead: All day during the week, before 9am and after 4pm on weekends and public holidays

Sirius Cove is great for both land-loving and beach going dogs. There is shaded grass area for those who would prefer to stay dry, and the beach is open and accessible throughout the week for those who might want to cool off in the sea!

St Ives Showground

Location: 450 Mona Vale Rd, St. Ives, 2075

Off the lead: Off-lead areas available 24/7

St Ives Showground is great for younger dogs that are still being trained, and aren’t confident off the lead yet. The off the lead areas at St Ives are surrounded by fences, so it’s a great spot if you’re a bit worried you don’t have total control of your dog.

Warrigal Run

Location: Doonside Road, Doonside, 2767

Off the lead: 24/7

Warrigal Run is another completely fenced, off the lead dog park! Warrigal Run boasts the largest fenced, off the lead park in Sydney, so this is a good one for those dogs who need to stretch their legs! There are also some great walking paths through the park too.


What are your favourite off the lead parks in Sydney? Let us know on Facebook!

The Winter Blues

With the cooler weather well and truly upon us, we are often asked by owners about their pet’s needs in winter.

So we thought we’d clear things up! Here are the answers to some of our most frequently asked questions…

Winter BluesQ: Is it important to exercise our pets in winter, even when it’s freezing outside? 

A: Winter activities will vary widely depending on what kind of pet you have, their personality, and the severity of the weather. When it comes to dogs, they really need to get out all year round, even in colder weather. Dogs who really enjoy the outdoors and colder temperatures can have just as much exercise in the winter as the summer. You can keep your walks shorter for those who don’t enjoy the winter weather as much.

Q: Are coats and jackets a good idea for pets who spend time outside during winter?

A: Some dogs with thin coats will benefit from a jacket, and find freezing temperatures much more enjoyable with the extra layer!

Q: Does my dog or cat need to eat more in winter to help survive the cold?

A: Because people and animals often are less active in the winter months, we often find that people need to feed their dogs less during the winter. If you and your dog are very active, or if your dog is primarily outside, then you may need to increase their food proportionally.

Q: Does my pet still need lots of fresh water, even though it’s cold outside and they may not be as thirsty?

A: Fresh water is always necessary, even if your dog isn’t drinking as much as during the hot summer.

Our Top Winter Tips:

Particularly cold winter’s days can be uncomfortable for slim, younger or older dogs when it comes to nap time. We suggest elevating their bed off the ground where possible, and placing a hot water bottle (with warm not boiling water) into their bed or kennel. This will soon make for a comfortable place to rest!