Is your furry family member travelling?

There’s many benefits in using a pet travel service.

Travelling within Australia or overseas? Need flights booked for your pet? Require a door to door service? Regardless of the travel scenario there’s countless benefits in using a pet travel service, rather than attempt to organise it yourself. Here’s just some of the benefits in having the Jetpets team arrange and look after your pet throughout their entire travel journey.

  1. Place your pet in the care of pet lovers.

We know that you are trusting us to care for your much loved, precious family member. Our pet loving team includes pet travel consultants, resident vets and pet handlers, and we are specialists when it comes to pet travel.

We will take the time to get to know your pet and find out if they have any special requirements.

  1. Pet welfare, comfort and safety comes first

Everything we do centres around the welfare, comfort and safety of your pet.

Our resident vets are located at transit lounge locations throughout Australia. For overseas travellers our vets can complete the entire vet work schedule and ensure strict country of entry requirements are met.

Your pet travel consultant will create your pet’s travel itinerary and provide valuable tips to get your pet ready for travel, as well as stepping your through the entire process.

Our transit lounges are conveniently located near major airports in Australia and provide a relaxing and comfortable environment for your pet prior to their flight.

Our team provides great advice on the best sized travel crate for your pet. You can hire or purchase an airline compliant travel crate from Jetpets. For travel within Australia you can visit a transit lounge for guidance on the best sized travel crate, or for overseas travellers a pet handler can deliver one to your home well before travel. Our pet handlers provide great advice on getting your pet familiar with their travel crate.

For door to door services our pet handlers will transport your pet in comfort in our air-conditioned fleet.

For indirect flights we offer a comfort stop service, ensuring that your pet is taken care of every step of the way.

We are there if things don’t quite go to plan. Sometimes a flight does get delayed or cancelled, or a pet may soil their travel crate prior to flight. You needn’t be concerned as a pet handler will attend to it. They will also be there to top up their water container.

We have a strict weather policy to ensure all pets travel comfortably and safely. We have a dedicated pet travel consultant who proactively monitors the forecast and in instances of extreme weather will change the flight time if necessary.

  1. We select the best flight options

Wanting to travel on the same flight? We will do our best to accommodate this.

We have visibility of pet cabin space availability across our airline partners and will suggest the most direct flight option for your pet.

We monitor the weather and if your pet is travelling from or to a hot climate we will recommend a morning or night flight.

  1. Peace of mind

You can have complete peace of mind knowing that your pet is in good hands with Jetpets, and we are accessible 24/7.

  1. Value for money

With the level of expertise provided and care taken Jetpets represents exceptional value for money. There are also many complimentary aspects of our service that provide convenience to you and benefit your pet.

For interstate pet travel you can enjoy the convenience of our complimentary transit lounge to airport pick up and delivery service.

Terms and conditions apply.

For overseas travel our complimentary services include:

  • The convenience of our “front door” pickup by our trained pet handlers.
  • Pet handler home visit to assist in choosing the correct crate size for your pet, and leave it with you for pet familiarisation.
  • Our stay dry fleece mat provides an absorbent padded surface to keep your pet dry and comfortable in their travel crate.
  • Jetpets resident vets can complete a home visit and health check.
  • One-night boarding stay prior to travel.

Terms and conditions apply.

Follow us on Facebook and Instagram to see first hand our happy travellers.

Easter Fun with your Pet

We can’t believe it either, it’s almost Easter! The time of the year we get to indulge in chocolate and spend time with our loved ones (including our pets!) But how can you get your pet into the Easter spirit? Here are three great ways you can get them involved in your celebrations!

Dress ups

There’s no doubt that dress ups help us get into the festive spirit. Whether you like to go all out with your festive outfits, or you prefer subtle chic styling – dolling your pets up and having a little photoshoot is a great way to get them involved this Easter.  If you’re having some trouble photographing your pets, read our top tips for getting the perfect picture every time.

Take a break

The Easter long weekend is a great opportunity to take a break, kick back and relax! Why not make the most of a few days off by taking your pet on some extra long walks, head to a new dog park, check out that local pet-friendly cafe you’ve been meaning to try or snuggle into bed and watch a few of your favourite films with your furry friend by your side.

Easter Egg Hunt

There’s no reason why your pet can’t be a part of all of the fun and games! Here’s a few ways you can get them involved in your Easter egg hunts!

  • Ice treats! If the weather’s still warm enough, head down to your local supermarket and pick up an Easter-themed cake mould and put together an icy-treat for your pet! Freeze some of their favourite treats in the water to keep them occupied for hours!
  • Grab your dog’s Kong and place some of their favourite treats inside, hide around the house or backyard, and watch as they get super excited when they find their Easter treats!
  • Many of us eat fish on Good Friday, so why not get your pets involved by sharing some yummy fish with them too! Cats in particular will love this special treat – from our experience a tin of tuna in spring water is a sure fire hit!

While we wish Easter was all fun and games, it’s important to keep your pets safe and away from any of the potential hazards that come with the holiday. Remember to keep any chocolates and sweets well out of your pets reach. Watch them around any decorations, and make sure to follow their cues – if they look uncomfortable in their new Easter costume, then take it off! Follow our guide and we promise, you’ll have an Easter you’ll never forget!

Finding your purrfect match!

Are you, or someone you know, thinking about bringing a new pet into the family? We get it, falling in love with a pet is easy (trust us, we fall in love every day!)

When selecting a new pet for your family, there are a number of different options available, but we believe visiting a shelter or rescue organisation is a great place to start your search. When you rescue a pet, not only will you be giving a beautiful animal a second chance at a happy life, but the shelter or rescue organisation will also have a number of different breeds available, (including pure-breds in many cases,) as well as pets at all different stages of life, not just kittens and puppies. This means that the shelter or rescue organisation will be able to work with you to select the perfect pet to suit your family and lifestyle.

Ready to start looking for your ‘purrfect’ match? PetRescue is a great place to start.

PetRescue is a free non-profit service that connects rescue groups with adopters. With the awesome support of a growing community of pet lovers, PetRescue.com.au is now Australia’s most visited charity website, helping to save the lives of thousands of homeless pets every month. Better still? PetRescue work closely with our team here at Jetpets to transport rescue pets to ‘furever’ homes across Australia every day.

How to Get Your Pet Involved in Valentine’s Day

Whether you love it or hate it, it’s that time of year again – Valentines Day! But Valentine’s Day doesn’t have to be all about mushy loved-up couples, it’s just as nice spending time with loved ones, including our pets! So how can you get your furry friends involved in your Valentine’s Day celebrations?

Outdoor cinemas

A trip to the movies for Valentine’s is a great idea, whether you’re on a first date, with your best friends or your family. Luckily, most outdoor cinemas welcome pets too! Let your pet tag along to a screening of your favourite film this Valentines Day. Bring along a picnic, some champagne and some dog treats and you’re all set for your best Valentine’s Day yet.

Brunch date

We love any excuse for brunch, so why not take your pet along this year? While you’re sipping a latte and enjoying your smashed avocado, your pup can enjoy it’s very own puppachino!

(Click through to discover some of our favourite pet-friendly cafes in Sydney, Wellington and Auckland.)

 

Lover Valentine Persian Colourpoint Cat With A Red Heart

Fancy food

Valentine’s Day is all about indulgence, so make sure your pets feel special too. Freeze a couple of raspberries in water for the perfect treat on a warm summers day! Or, head to your local pet store and pick up some gourmet goodies for your furry friend as an extra special treat!

Make sure you don’t leave any chocolate within your pets reach, and make sure you keep all balloons and other dangerous toys well out of their way too, so you can both enjoy the day of love!


What do you do to celebrate Valentines Day with your pets? Let us know on Facebook!

The Silly Season Is Upon Us!

It’s the most wonderful time of the year! Christmas is on its way, and it’s a great time to have fun with the whole family (including our furry friends!)

No matter what your plans are for the festive season, it’s important to involve your pets in the Christmas celebrations to ensure they have a memorable holiday as well!

Read on for some great ideas on how you can include your pets in Christmas celebrations. 

Check out the Christmas Lights:

Let’s be honest, most dogs enjoy Christmas decorations and lights as much as we do – so why not take your furry friend for a walk around the neighbourhood to check out the local displays?

Take Photos With Them:

This has to be one of our favourite ideas! Ask a friend to be your photographer (or hire one if you like!) and take a family portrait with all your of furry friends. Add a Santa hat to the top of your dog’s head or tie a cute (but loose) red bow around your cat. Have one of your family members hold the animals and smile!

Customise Your Christmas Cards:

Now that you have some amazing happy snaps of your pets, why not use them to create customised Christmas cards? Not only will they look seriously cute, your friends and family are sure to love receiving them.

Buy Them Gifts:

Gifts shouldn’t just be for humans! Pets are part of your family too so treat them to a special gift you know they will just love. Get a stocking or wrap up a few presents and place them under the tree for you to open with them on Christmas morning. Gift ideas could be toys, treats or snacks or even a new outfit! If you want to, you can splurge on something big that your pet needs or ‘wants’, like a new kennel or comfortable bed to welcome the New Year in.

Make Them A Delicious Treat:

A huge part of the Christmas season is sharing delicious food with family and friends. Include your pets in this tradition by cooking up some pet friendly treats they will be thrilled to eat. Cheesy bites, tuna treats or cookies are fun options, so they can feast while you do too! Make sure you cook animal friendly recipes to ensure you don’t feed them anything they shouldn’t be eating.

Here are some fun DIY ideas:

Dogs: Put some dry food or small treat pieces with a tiny pinch of fresh cinnamon into cardboard containers (you could even use empty toilet paper or paper towel rolls and plug each end tightly.) When your dog plays with the roll, he will smell the cinnamon, hear the dry food rattling around inside and eat his way through to get inside.

Cats: For a simple DIY holiday cat scratcher toy, take an old Christmas stocking made of a heavy duty scratchable material, cut it to open up flat, then wrap it around a piece of wood securing it tightly with twine or using a staple gun. Or – you could use a round piece of wood to create a rolling toy that your kitty will have to chase after.

Christmas

Do you have any holiday or Christmas traditions that involve your pets? Pop over to our Facebook page and let us know!

 

It’s Your Chance To Win!

It’s our 25th birthday this month at Jetpets.

But don’t worry, we’re not keeping all of the birthday fun to ourselves, we want you to get involved in the celebration too!

On Facebook and Instagram, we will be giving away some prizes, including some goodies from our friends at Rufus & Coco.

Our competitions are launching this week – make sure you’re following to be in the running to win!

Like us Facebook

Follow us on Instagram

Dog Celebrating Birthday

Humphrey’s Rescue Tale

Humphrey's Rescue TaleThis week, we were proud to fly Humphrey the cat from Melbourne to Brisbane where he was reunited with his owners after he went missing over 6 months ago!

Susan and her family were in the process of moving the whole family from Bendigo in Country Victoria to Brisbane in January this year, including their two dogs and cat that were booked in to travel with Jetpets. Unfortunately the day before they were due to travel Humphrey went missing.

The family was extremely surprised that Humphrey went missing, describing him as a lazy fat cat. And despite desperate measures to try and find him, they had to make the heart breaking decision to move to Brisbane without him.

They have missed him immensely, and have wondered often what happened to him. Last week Susan received a call from a vet in Bendigo with the fantastic news that Humphrey had been found!

‘I was overwhelmed when I spoke to the vet, who said that Humphrey had most likely been on his own for the past 6 months,’ said Susan.

Yesterday was the exciting day that the whole family was reunited! Humphrey travelled with us from Melbourne to Brisbane where his family was waiting for him.

The Winter Blues

With the cooler weather well and truly upon us, we are often asked by owners about their pet’s needs in winter.

So we thought we’d clear things up! Here are the answers to some of our most frequently asked questions…

Winter BluesQ: Is it important to exercise our pets in winter, even when it’s freezing outside? 

A: Winter activities will vary widely depending on what kind of pet you have, their personality, and the severity of the weather. When it comes to dogs, they really need to get out all year round, even in colder weather. Dogs who really enjoy the outdoors and colder temperatures can have just as much exercise in the winter as the summer. You can keep your walks shorter for those who don’t enjoy the winter weather as much.

Q: Are coats and jackets a good idea for pets who spend time outside during winter?

A: Some dogs with thin coats will benefit from a jacket, and find freezing temperatures much more enjoyable with the extra layer!

Q: Does my dog or cat need to eat more in winter to help survive the cold?

A: Because people and animals often are less active in the winter months, we often find that people need to feed their dogs less during the winter. If you and your dog are very active, or if your dog is primarily outside, then you may need to increase their food proportionally.

Q: Does my pet still need lots of fresh water, even though it’s cold outside and they may not be as thirsty?

A: Fresh water is always necessary, even if your dog isn’t drinking as much as during the hot summer.

Our Top Winter Tips:

Particularly cold winter’s days can be uncomfortable for slim, younger or older dogs when it comes to nap time. We suggest elevating their bed off the ground where possible, and placing a hot water bottle (with warm not boiling water) into their bed or kennel. This will soon make for a comfortable place to rest!

 

 

 

Pippa’s Reunion!

Did you hear about Pippa the cat, who survived 49 days without food or drink after becoming accidentally trapped in a shipping container and travelling interstate? Well now for some good news for this lucky cat… We were very proud to reunite Pippa with her owners today!

On 20 February, Pippa the cat found herself a snug spot in the neighbour’s shipping container in Darwin which was then transported all the way to Brisbane. Miraculously Pippa survived her ordeal after 49 days without food or drink. Pippa has remained in Brisbane where she has been recovering with a foster carer and under the watchful eye of a vet. Pippa has now returned to good health and today we proudly flew Pippa from Brisbane to Darwin to be happily reunited with her owners Rebecca and daughter Emily.

Rebecca and daughter Emily adore their cat Pippa and have missed her terribly. Rebecca feared that Pippa would need to be permanently re-homed in Brisbane, concerned that another travel journey would be too traumatic. When the story of Pippa’s plight came to our attention, we contacted Rebecca with an offer to reunite her with Pippa. As you know, we fly thousands and thousands of pets around the country and globe every year, and reassured Rebecca that it was possible to safely and comfortably fly Pippa home.

With the fantastic news earlier this week that Pippa had returned to wellness, Rebecca was thrilled to hear that this reunion could take place today. First thing this morning we collected Pippa from her foster home in Brisbane, where she was made to feel comfortable and content in her travel crate, ready for her flight home. Thankfully and as expected the return trip home was far less eventful, with flights running on time and Pippa comfortable in her travel crate. At the other end, we were ready to collect Pippa at Darwin airport, where she was transported in a purpose built vehicle to her home.

Of course, the best bit comes next. After an eventful and worrying four months, at long last Pippa was reunited with her owners Rebecca and Emily this afternoon. It was tears and hugs of joy (and purrs) all round. We feel very proud to have played a part in reuniting this family.

Here’s an update:

Pippa the cat’s amazing reunion was captured by the guys at 9 News – click here to watch the amazing moment she is reunited with her family in Darwin!

Pippa's Reunion

Happy Travellers – Summer 2015

There are few things we love more than seeing our furry friends being reunited with their families!

Here are just a few of the gorgeous ‘happy travellers’ that flew with Jetpets over the summer months.

 

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Rosie recently travelled with us from Sydney to the Big Apple – New York! (And yes, we may be just a little bit jealous!) Rosie’s owner Heiko sent us this adorable photo of Rosie in her new home, and some great feedback:

“Hi Danielle,

Just a quick note to say that we all arrived well and safe in New York. We were able to pick up Rosie from Lufthansa Cargo at JFK and it was all straightforward. She was so happy to see us, but we may have been even happier to see her. I even got a call from Pet Express Animal Transport to make sure everything was in order.

Rosie is settling in okay in New York – it’s very cold at the moment so she’s still getting used to that I think. Attached is a picture of Rosie in her new winter outfit. Thanks again for all your help, Heiko”

To view more Happy Traveller Testimonials, click here.