Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
AUGUST 2026
Tiggy & Nalu
Brisbane to Christchurch, New Zealand
Great team, easy to communicate with and looked after our dogs so well. Communication was great and gave us great peace of mind. Couldn’t have picked a better company to transport our dogs! Thank you Jetpets. 
AUGUST 2026
Dougie
Adelaide to London, United Kingdom
From the word go our experience with Jetpets has been exceptional. Moving your furry family member overseas is a daunting task, but Jetpets couldn’t have made it any easier for us. From our first contact to when Dougie was delivered to us everything was explained so well, the portal was easy to navigate and we were kept updated at every step along the way. Thank you Jetpets. 
AUGUST 2026
Chewie & Brian
Darwin to Brisbane, Australia
Jetpets provided exceptional service in relocating our 2 dogs. They provided regular updates with photos and provided us with confidence that the dogs were being well looked after. On receiving our dogs at the time which was communicated to us, we could tell straight away that the dogs had been well looked after. They had been recently bathed and were in excellent condition. The carers from pickup to delivery were awesome. Would highly recommend! 
AUGUST 2026
Dink & Zac
Perth to Sydney, Australia
We recently used Jetpets to transport our two cats and we couldn't be happier with the service. From our very first phone call through to the safe delivery of our cats, the entire team was professional, caring, communicative, and incredibly helpful. They kept us updated throughout the journey, sent us photos along the way, and gave us complete peace of mind knowing our cats were in such capable and compassionate hands. We are so grateful to everyone involved for taking such wonderful care of our furry family members. We wouldn't hesitate to recommend Jetpets to anyone needing pet transport, and we will definitely use them again if the need arises. Thank you to the whole team for your outstanding service! 
AUGUST 2026
Mazi
Adelaide to Calgary, Canada
Thank you Jetpets for all the hard work & great communication! It was much appreciated & Mazi arrived safe & sound!! She is settling into her new home well!