Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

APRIL 2026

Casper

Melbourne to Singapore, Singapore

Thank you so much Jetpets - from the beginning till the end! You have been absolutely delightful to work with. The entire process was extremely marvellous. Thank you so much for looking after Casper. He is exactly the same boy, not a single difference! Love it!

MARCH 2026

April & May

Brisbane to Christchurch, New Zealand
I can’t even begin to thank you for your care and treatment of our girls. Thank you for the constant updates and the photos, these were massively appreciated.  April and May came home full of beans and very quickly settled into their new home and are enjoying lots of snuggles.  

MARCH 2026

Bobbie

Perth to Los Angeles, USA
Thank you so much for all the teams help with relocating our beautiful Bobbie for us to America. She’s arrived healthy and happy and we couldn’t be more grateful!

MARCH 2026

Charlie

Hervey Bay to Kuala Lumpur, Malaysia
Charlie arrived to our new home yesterday, here in KL.  He has taken up residence in a breezy corner of the lounge room and has enjoyed being out and about.  Thanks so much for organising his move and smoothing the bumps we hit on the way.

MARCH 2026

Daisy

Darwin to Adelaide, Australia
Thank you for organising Daisy’s transport from Darwin to Adelaide. Daisy arrived safely and on time yesterday. Thanks again Jetpets!