Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
JULY 2026
Harvey
Perth to Dublin, Ireland
The team at Jetpets were helpful and professional throughout the entire process of Harvey’s relocation from Perth to Ireland. They were clear with the process and pricing and always at the end of the line to answer any questions we had. Harvey jumped out of the crate in Dublin as if he was jumping out of the back of the car after a short drive. Tail wagging, clean and dry, a testament to the entire team involved in his journey. Thank you for taking such good care of Harvey. 
JULY 2026
Rocky
Brisbane to Nelson, New Zealand
I had the pleasure of using Jetpets for the transportation of my baby ‘Rocky’ from the Gold Coast to Nelson, New Zealand. I’d like to formally and universally THANK everyone who was involved in his move. From my first phone conversation to our uniting in New Zealand, you put my mind and heart at ease. Without a doubt, you made things so much easier for me. THANK YOU THANK YOU THANK YOU. My recommendation for your service will by suggested to anyone who asks. 
JULY 2026
Momo
Sydney to Tokyo, Japan
Momo has arrived safely in Japan and is settling in well! She was so calm and relaxed! She looked completely stress free. I can’t thank you enough for all the support you and your team gave and for taking such good care of Momo on her journey! 
JULY 2026
Walter
Sydney to Dubai, United Arab Emirates
Jetpets, I cannot thank you enough for the help, organisation and care you have given to Ryan, Walter and I. Your service has been outstanding throughout and I really can’t thank you enough for ensuring that Walter was safely delivered to Ryan in Dubai. The updates and communication sent from the day we initially enquired to him arriving at Ryan’s front door was excellent and I really, really can’t thank you enough.
JUNE 2026
Lilo
Auckland to Perth, Australia
Lilo arrived safe and sound in Perth! She is full of energy, had dinner, does not stop playing and we are covered in lots of kisses from her. I can not thank you enough for your kindness and patience and all your help through this whole process. You really gave us all the assurance we needed. The Jetpets team gave Lilo so much love and took amazing care of her. Thank you from the bottom of our hearts.