Customer Feedback

With over 27 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

APRIL 2019


to Manchester, United Kingdom ,
Hi Rachael,
I will complete the survey/do a review shortly but I just wanted to give a massive thanks to you and all at Jetpets for all of your help, time and care in getting Maisy over to the UK. It is undeniably an anxious time, but my mind was really put at ease by the prompt responses, personal touches and obvious care for pets by all involved in the process. Would definitely use Jetpets again!

APRIL 2019


Sydney to Brisbane, Australia,
Loki arrived safe and sound! He had a lot to say once he got home but has settled in with no issues. I can’t thank yourself and your colleges enough for making this whole process as painless and stress free as possible.   Thanks again, Louise, Kyle & ‘Loki’ Mcintosh

APRIL 2019

Holly and Navy

Australia to , United Kingdom,
Thank you for your kind and efficient transportation of Holly and Navy to the UK. Both in good health - Navy is exhausted and Holly just as active as usual- she forgets she’s 12.

We are really happy with the ease and flexibility of their crates - just need a larger house for Navys....

Thank you all again.

Kind regards,

Catherine and Christopher

MARCH 2019


Perth to Christchurch, New Zealand,
Hi Biljana, Tito is settling into his new home really well, thank you so much for all of the updates provided along the way. Thanks again so much for everyone’s assistance during this process. As I wasn’t able to travel with tito my heart was broken but it was great to have photo updates. Made himself at home day one.

MARCH 2019


Australia to , New Zealand,
Hi Danielle and Aleesha, Thankyou Jetpets for delivering our girl Poe safe and sound to New Zealand. I really appreciated the updates while Poe was travelling over the 4 days. I would not hesitate to recommend Jet Pets for relocating and taking care of much loved Pets Thankyou White Family *photo of Poe at home today 4th day in NZ settling in well