Customer Feedback

With over 27 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers



Australia to , Tahiti,
Hi Justin, What happiness, Miti has arrived safely. I am very satisfied with the work of Jetpets, it is thanks to the professionalism of Jetpets as well as efficiency, the conscience of all the staff of Jetpets that Miti arrived in top form here. I want to thank all the staff of Jetpets, Nicole, Melanie, the veterinarian, as well as the other people who contributed to the well being of Miti that I do not know ... But above all, above all, I can not thank you enough Justin, for everything you did for Miti and me, for your kindness, your availability and your professionalism , your patience with me Thank you very much Justin !!!!! Kind regards , Kim



to Taipei, Taiwan ,
Hi, I’m so excited she is home. Thank you for your service - 100% satisfaction.



Australia to Los Angeles, United States,
Jetpets team, We just want to say a big thank you for your support and help during the process to bring Princesa to the states. We couldn’t do it without you! We picked her up this morning and she was very happy and playful. Please extend our thanks to the team in Los Angeles. Thank you again for your wonderful service and experience. Cheers, Cecilia, Daniel & Princesa


Makai and Molly

to Kuala Lumpur, Malaysia,
Hi Justin, Thanks very much for your email, it was lovely to see Makai and Molly safe and sound in KL. They travelled really well and have settled into their new home.



Sydney to New Zealand, Christchurch,
Hi Aleesha, Everything went very smoothly for pick up. I have attached a photo which we shared on Instagram. Thanks again for everything Keiran and Bonny