Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
JUNE 2026
Stanley
Perth to Toronto, Canada
Stanley is settling in happily in his new home. Thank you for the support throughout the whole process. It has been very smooth and helped take away some of the stress of relocating with a pet. I'll definitely go through Jetpets again if I plan to relocate back to Australia in the future. Thank you again! 
JUNE 2026
Toby
Melbourne to New Zealand, Auckland
We are very happy to have Toby here in Auckland. And we really appreciate you, Jetpets. Toby has got a good rest ais doing great. Thank you, Jetpets, for keeping Toby's care and health very well. 
JUNE 2026
Ritsy
Sydney to Rome, Italy
I just wanted to convey my heartfelt thanks and gratitude to the Jetpets team. Not only were they helpful and patient in the preceding months but most importantly Ritsy arrived safe and sound! I won’t hesitate to recommend Jetpets to anyone needing to relocate their beloved pets. 
JUNE 2026
Sushi
Sydney to Paris, France
A huge thank you to Jetpets for helping relocate Sushi from Australia to Europe. The entire process was smooth, professional, and stress-free. Sushi arrived safely, happy, and in great condition. We are now happily settled and couldn't be more grateful to the Jetpets team for making his journey such a positive experience. Highly recommend! 
JUNE 2026
Kilo
Sydney to Hong Kong, Hong Kong
Fantastic experience! After searching online, Jetpets stood out as a pet relocation service and we were not disappointed. Safe to stay, our dog Kilo had an awesome experience. The team kept us in the loop with SMS and emails during Kilo's whole trip and even provided a Report Card for his time at the pet hotel before he jumped on the plane. We got a kick out of reading this for sure!
We wouldn't hesitate to call on Jetpets again!